Shipping Method Definitions and Cost

Do you have a minimum order quantity (MOQ)?

  • MOQ is 1 case pack of any item.
  • Orders under $250.00 are charged a $3.50 order fee and $0.50 per carton ordered.
  • If your order was $90.00 and 3 cartons, the fee would be $3.50 + $1.50 = $5.00 total.
  • We do not want to prevent anyone from buying but need to cover the overhead.

What is the handling fee at checkout?

  • This is a “re-boxing” authorization done at the time of “checkout” ultimately to save you money on shipping.
  • We are unable to determine how many total cartons your order will consolidate into. (we “repack” your cartons into big boxes that fit many cartons, this is proven to be cheaper).
  • We overestimate these “re-packed” cartons used so orders do not require an additional authorization on a customer’s credit card.
  • Each re-box carton fee is only $4.50 - we do not open the item carton; we place them into the bigger carton(s).
  • You will see this fee adjusted on your final invoice sent via email once your order is confirmed shipped.
  • Please also note even with these fees we have seen 30-60% reductions in shipping costs when comparing consolidating your cartons vs not consolidating your cartons.

 

Shipping Methods

  • 2M UPS - (Prepaid to our account & we add cost to invoice)
    • We use our account # and charge the cost of shipping on the final invoice*
    • All deliveries require a signature to avoid theft of package
  • Customer Fedex/UPS/DHL (Billed to Customers Account #)
    • Customer to provide FedEx or UPS account #*

*For both 2M and Customer FedEx/UPS we may repack items into a larger box to keep costs down. If we repack, a $3.50 per box fee added to your final invoice. We will only do this if it is most cost effective for you.

  • Local Truck Delivery (Only avail to NJ, NYC, Long Island, Eastern PA) Plea
    • Pallet deliveries serving Long Island, Queens, Brooklyn, Bronx, Manhattan, New Jersey, and Westchester. 
  • Common Carrier - LTL (Less Than Truckload) shipping on pallets (Prepaid to our account & we add cost to invoice)
    • Pallet deliveries servicing the US, outside of local trucking area.
    • We do not ship outside the US.
  • Customer LTL - Ships on Pallet(s). Carrier & BOL to be supplied by customer (Carrier charges Customer)
    • Pallet deliveries servicing the US, outside of local trucking area.
    • We do not ship outside the US.
  • Customer Pickup at the Shepher Long Island, NY Warehouse
    • You can pick up your order at our Brentwood, NY warehouse.
    • We will advise freight ready date and provide you with a pickup #.
    • All pickups require an appointment.
  • Ship to Walmart via Common Carrier (LTL)
    • Carton labels must be submitted prior to fulfillment of your order. Format: 6 labels per page.
    • Once order is labeled and shrink wrapped, we will provide pallet(s) dimensions and weights.
    • Customer then sends back pallet labels and BOL.
  • Ship to Amazon Warehouse via Common Carrier (LTL)
    • Carton labels must be submitted prior to fulfillment of your order. Format: 6 labels per page.
    • Once order is labeled and shrink wrapped, we will provide pallet(s) dimensions and weights.
    • Customer then sends back pallet labels and BOL.
  • Ship to Amazon Warehouse via UPS Ground
    • When shipping ground we try to consolidate your order into larger cartons.
    • Cartons will not exceed 25 inches on any side and will not exceed 49lbs.
    • $4.50 per carton fee applies to cover cost of cartons.
    • When order is complete, we will send you dimensions and weights, then you can send us the box labels.
  • Ship to Walmart Warehouse via Fedex Ground
    • When shipping ground we try to consolidate your order into larger cartons.
    • Cartons will not exceed 25 inches on any side and will not exceed 49lbs.
    • $4.50 per carton fee applies to cover cost of cartons.
    • When order is complete, we will send you dimensions and weights, then you can send us the box labels.