Shipping Method Definitions and Cost
Do you have a minimum order quantity (MOQ)?
- MOQ is 1 case pack of any item.
- Orders under $250.00 are charged a $3.50 order fee and $0.50 per carton ordered.
- If your order was $90.00 and 3 cartons, the fee would be $3.50 + $1.50 = $5.00 total.
- We do not want to prevent anyone from buying but need to cover the overhead.
What is the handling fee at checkout?
- This is a “re-boxing” authorization done at the time of “checkout” ultimately to save you money on shipping.
- We are unable to determine how many total cartons your order will consolidate into. (we “repack” your cartons into big boxes that fit many cartons, this is proven to be cheaper).
- We overestimate these “re-packed” cartons used so orders do not require an additional authorization on a customer’s credit card.
- Each re-box carton fee is only $4.50 - we do not open the item carton; we place them into the bigger carton(s).
- You will see this fee adjusted on your final invoice sent via email once your order is confirmed shipped.
- Please also note even with these fees we have seen 30-60% reductions in shipping costs when comparing consolidating your cartons vs not consolidating your cartons.
Shipping Methods
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2M UPS - (Prepaid to our account & we add cost to invoice)
- We use our account # and charge the cost of shipping on the final invoice*
- All deliveries require a signature to avoid theft of package
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Customer Fedex/UPS/DHL (Billed to Customers Account #)
- Customer to provide FedEx or UPS account #*
*For both 2M and Customer FedEx/UPS we may repack items into a larger box to keep costs down. If we repack, a $3.50 per box fee added to your final invoice. We will only do this if it is most cost effective for you.
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Local Truck Delivery (Only avail to NJ, NYC, Long Island, Eastern PA) Plea
- Pallet deliveries serving Long Island, Queens, Brooklyn, Bronx, Manhattan, New Jersey, and Westchester.
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Common Carrier - LTL (Less Than Truckload) shipping on pallets (Prepaid to our account & we add cost to invoice)
- Pallet deliveries servicing the US, outside of local trucking area.
- We do not ship outside the US.
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Customer LTL - Ships on Pallet(s). Carrier & BOL to be supplied by customer (Carrier charges Customer)
- Pallet deliveries servicing the US, outside of local trucking area.
- We do not ship outside the US.
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Customer Pickup at the Shepher Long Island, NY Warehouse
- You can pick up your order at our Brentwood, NY warehouse.
- We will advise freight ready date and provide you with a pickup #.
- All pickups require an appointment.
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Ship to Walmart via Common Carrier (LTL)
- Carton labels must be submitted prior to fulfillment of your order. Format: 6 labels per page.
- Once order is labeled and shrink wrapped, we will provide pallet(s) dimensions and weights.
- Customer then sends back pallet labels and BOL.
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Ship to Amazon Warehouse via Common Carrier (LTL)
- Carton labels must be submitted prior to fulfillment of your order. Format: 6 labels per page.
- Once order is labeled and shrink wrapped, we will provide pallet(s) dimensions and weights.
- Customer then sends back pallet labels and BOL.
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Ship to Amazon Warehouse via UPS Ground
- When shipping ground we try to consolidate your order into larger cartons.
- Cartons will not exceed 25 inches on any side and will not exceed 49lbs.
- $4.50 per carton fee applies to cover cost of cartons.
- When order is complete, we will send you dimensions and weights, then you can send us the box labels.
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Ship to Walmart Warehouse via Fedex Ground
- When shipping ground we try to consolidate your order into larger cartons.
- Cartons will not exceed 25 inches on any side and will not exceed 49lbs.
- $4.50 per carton fee applies to cover cost of cartons.
- When order is complete, we will send you dimensions and weights, then you can send us the box labels.